Safety Guidelines

At EasyDekho.com, user safety is our top priority. These Safety Guidelines are designed to help buyers, sellers, and users interact securely while using product information services, online communication, order confirmation, payment facilities, and cashback offers available on the EasyDekho platform.

General Safety Advisory

Users are advised to remain alert and cautious while engaging in any activity on EasyDekho. Always review product details carefully, verify seller or buyer identity, and avoid rushing into transactions without proper confirmation. EasyDekho encourages responsible and informed decision-making at all times.

Safety for Sellers

Sellers should carefully review all messages, inquiries, and order requests received through the EasyDekho platform. Before confirming any order, sellers must verify buyer details such as contact information and delivery address. Sellers are strongly advised to clarify pricing, payment method, delivery terms, and product condition in advance. Any suspicious or unclear requests should be avoided to prevent fraudulent transactions.

Safety for Buyers

Buyers should thoroughly examine product descriptions, images, pricing, and seller details before placing an order. Communication should be conducted only through verified contact details displayed on EasyDekho. Buyers are encouraged to confirm product authenticity, warranty information, return conditions, and delivery timelines directly with the seller before making any payment.

Communication Safety

All communication between buyers and sellers should take place through official contact numbers, email addresses, or messaging forms provided on the EasyDekho platform. Users should avoid sharing personal, financial, or sensitive information through unverified channels. Verifying the identity and intent of the communicating party is essential for a secure transaction experience.

Order, Payment & Delivery Safety

EasyDekho provides facilities for order confirmation, payment options, and order tracking; however, users should ensure that all order-related details are confirmed before proceeding. Payments should only be made using secure and trusted payment methods. Avoid advance payments unless seller verification is complete. Delivery addresses, timelines, and charges must be mutually agreed upon in advance.

Cashback & Affiliate Safety

While shopping through affiliate partner platforms such as Amazon, Flipkart, Myntra, and others, users must ensure purchases are made only through official EasyDekho affiliate links. Cashback eligibility depends on merchant approval, order confirmation, and partner policies. Users should be cautious of fake cashback offers or unofficial links claiming higher rewards.

Account Safety

Users are responsible for maintaining the confidentiality of their account credentials. Passwords should be strong and updated regularly. Login details, OTPs, and verification codes must never be shared with anyone. Users should always log out after accessing their account on public or shared devices.

Fraud Awareness

Users must stay alert to fake listings, misleading information, impersonation attempts, and fraudulent messages. Any suspicious activity, abnormal pricing, or unusual requests should be reported immediately. EasyDekho may take necessary action including account suspension to protect platform integrity.

Limitation of Responsibility

EasyDekho acts solely as an information and facilitation platform and does not guarantee the conduct, identity, or performance of buyers or sellers. Users acknowledge that all transactions are conducted at their own discretion and risk. EasyDekho shall not be held liable for any loss, damage, or dispute arising from platform usage.

Need Assistance?

By using EasyDekho, you acknowledge that you have read, understood, and agreed to follow these Safety Guidelines.