Privacy Policy

At EasyDekho, your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and share your information when you use our website, mobile application, and related services.

By accessing or using EasyDekho, you agree to the terms described in this Privacy Policy.

Information We Collect

We may collect personal details such as your name, mobile number, email address, account and profile information, seller or buyer verification data, product listings, chat messages, order-related information, and transaction records.

We may also collect payment-related information through secure third-party payment gateways, cashback and affiliate transaction data, as well as technical details such as IP address, browser type, device information, and usage data.

How We Use Your Information

The information we collect is used to create and manage user accounts, verify sellers and buyers, enable communication through chat and messaging, facilitate order confirmation, tracking, and payment services, and display accurate and advanced product information.

Your data is also used to process cashback and affiliate rewards, improve platform security, prevent fraud, enhance user experience, and comply with legal or regulatory requirements.

Seller & Product Information

EasyDekho operates as a product information and facilitation platform. All product details, prices, images, descriptions, and specifications displayed on EasyDekho are provided directly by sellers.

EasyDekho does not guarantee the accuracy, quality, warranty, or authenticity of any product. Buyers are advised to verify all information directly with the seller before making a purchase.

Cashback & Affiliate Services

EasyDekho provides cashback offers through trusted affiliate partners such as Amazon, Flipkart, Myntra, and other shopping platforms.

Cashback is tracked only when users make purchases through official EasyDekho affiliate links. Cashback confirmation and credit depend on partner validation. Cancelled, returned, or invalid orders may result in cashback cancellation.

Third-party partner websites operate under their own privacy policies, and EasyDekho is not responsible for their data handling practices.

Data Sharing & Disclosure

EasyDekho does not sell or rent your personal information. However, information may be shared with verified buyers and sellers to complete transactions, with payment gateways and affiliate partners to process payments and cashback, or when required by law or government authorities.

We may also share information to prevent fraud, misuse, security threats, or to protect the rights and safety of EasyDekho and its users.

Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, misuse, loss, or alteration.

Despite our best efforts, no method of online transmission or storage is completely secure. Users are advised to use the platform responsibly.

User Responsibilities

Users are responsible for keeping their login credentials confidential, not sharing passwords or OTPs, providing accurate information, and logging out after using public or shared devices.

Children’s Privacy

EasyDekho services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from children.

Changes to This Policy

EasyDekho may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately.

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By using EasyDekho, you confirm that you have read, understood, and agreed to this Privacy Policy.

Seller & Buyer Policy

EasyDekho is an online platform that connects verified sellers and buyers for the purchase and sale of products. Our mission is to provide a trusted, secure, and transparent environment where both parties can transact with confidence.

Seller Policy

Sellers on EasyDekho must provide accurate and complete information about their products, including images, descriptions, specifications, pricing, and availability. All sellers must undergo verification by EasyDekho to ensure authenticity and reliability.

Sellers are responsible for fulfilling orders, addressing queries from buyers, and ensuring the product meets the promised standards. EasyDekho provides tools for order confirmation, order tracking, communication with buyers, and reporting issues, but does not take responsibility for product quality, delivery, or warranty.

Sellers must comply with all applicable laws, regulations, and platform rules. Any attempt to provide false information, manipulate ratings, or engage in fraudulent activity may result in account suspension, removal of listings, or permanent banning from the platform.

Buyer Policy

Buyers are expected to provide accurate information when creating an account and while communicating with sellers. All transactions are initiated at the buyer’s own discretion, and EasyDekho encourages buyers to verify product details and seller credibility before making a purchase.

Buyers must use official EasyDekho communication channels and affiliate links when availing cashback offers. EasyDekho provides a secure payment and order tracking system, but the final responsibility for confirming order details, product condition, and payment rests with the buyer.

Any misuse of the platform, including providing false information, attempting fraudulent transactions, or bypassing EasyDekho’s procedures, may lead to account suspension or termination.

Order Confirmation & Tracking

EasyDekho provides tools for confirming orders, tracking shipments, and verifying transaction status. Both sellers and buyers are required to use these features to maintain transparency. EasyDekho does not deliver products directly and is not responsible for delays, damages, or losses during shipping.

Product Reviews & Ratings

EasyDekho enables buyers to provide honest reviews and ratings for products. Sellers are expected to maintain high standards to ensure positive buyer experiences. All reviews must be genuine. EasyDekho reserves the right to remove reviews that violate platform rules or contain false information.

Cashback & Affiliate Transactions

Both buyers and sellers using affiliate links for cashback must comply with EasyDekho’s cashback policy. Cashback is only valid when transactions are completed through official partner links. EasyDekho is not responsible for tracking failures, merchant errors, or third-party disputes.

Account Integrity & Compliance

EasyDekho requires all users, both buyers and sellers, to maintain account security by not sharing login credentials, passwords, or OTPs. Users are expected to adhere to platform rules, avoid fraudulent activities, and report suspicious behavior to EasyDekho immediately.

Platform Liability

EasyDekho acts only as a platform to connect buyers and sellers. We do not take responsibility for product quality, delivery, pricing disputes, or financial losses arising from transactions between users. Users acknowledge that all transactions are conducted at their own risk, and EasyDekho is not liable for any direct, indirect, or consequential damages.

Policy Changes

EasyDekho reserves the right to modify or update this Seller & Buyer Policy at any time without prior notice. Users are advised to review this page regularly for updates. Continued use of the platform constitutes acceptance of the latest policy.

Contact Information

By using EasyDekho, you acknowledge that you have read, understood, and agreed to this Seller & Buyer Policy.

Refund & Shipping Policy

EasyDekho is a platform that connects verified sellers and buyers for online product transactions. While EasyDekho provides a secure environment, order confirmation, and tracking facilities, we do not directly handle shipping or delivery of products. All shipping and delivery responsibilities lie with the verified sellers.

Shipping Policy

Sellers are responsible for dispatching products to buyers within the estimated time frame mentioned in their listings. EasyDekho provides order tracking tools and communication facilities, but the platform does not guarantee shipping times, courier service quality, or delivery conditions. Buyers are encouraged to verify delivery details directly with the seller and confirm the shipping address before placing an order.

EasyDekho recommends buyers to prefer local or nearby transactions where address verification and delivery confirmation can be easier and safer. Any damages, delays, or losses during shipping are the sole responsibility of the seller, and EasyDekho is not liable for such issues.

Refund Policy

Refunds are managed directly between the buyer and seller. EasyDekho facilitates communication and provides tools for order confirmation and dispute resolution, but does not process refunds itself. Buyers should contact the seller immediately if a product is not as described, damaged, or not delivered. Sellers are expected to resolve refund requests fairly and promptly according to mutually agreed terms.

For transactions involving cashback or affiliate purchases through EasyDekho partner links, refunds or order cancellations may affect cashback eligibility. Cashback adjustments are subject to partner approval and their respective terms and conditions. EasyDekho is not responsible for third-party merchant decisions regarding refunds or cashback.

Dispute Resolution

In case of any disputes related to product quality, delivery, or refund, buyers and sellers are encouraged to communicate through EasyDekho’s platform using verified contact information. EasyDekho may assist by providing information and records of communication but does not have authority to enforce refunds or delivery obligations. All transactions are conducted at the discretion of the parties involved.

User Responsibility

Buyers are responsible for verifying product details, seller credibility, and shipping arrangements before making a purchase. Sellers must ensure accurate product descriptions, timely dispatch, and honest communication. Both parties must maintain transparency and integrity in all transactions.

Platform Liability

EasyDekho acts solely as a platform connecting buyers and sellers. The platform is not liable for delays, damages, loss of product, incorrect deliveries, or refund disputes. Users agree that all transactions are at their own risk, and EasyDekho disclaims any liability arising from shipping or refund issues.

Policy Changes

EasyDekho reserves the right to modify or update this Refund & Shipping Policy at any time without prior notice. Users are advised to review this page regularly, and continued use of the platform constitutes acceptance of the updated policy.

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By accessing or using EasyDekho, you acknowledge that you have read, understood, and agreed to this Refund & Shipping Policy.

Cashback Policy

EasyDekho provides cashback offers to users through affiliate partnerships with third-party e-commerce platforms such as Amazon, Flipkart, Myntra, and other online shopping websites. Cashback is offered as a reward for shopping through official EasyDekho affiliate links.

EasyDekho does not sell products directly. All purchases are completed on the merchant’s website, and the merchant is solely responsible for the product, pricing, delivery, returns, and warranty.

Cashback Eligibility

Cashback is eligible only when a user clicks on an official EasyDekho affiliate link and completes a valid purchase on the partner website during the same browser session. Cashback may not track if cookies are blocked, ad blockers are enabled, or the session is interrupted.

Each merchant may have specific terms such as eligible product categories, maximum cashback limits, new or existing user conditions, and promotional restrictions. Users are responsible for reading merchant-specific cashback terms before making a purchase.

Cashback Tracking & Confirmation

After a successful purchase, cashback is initially tracked as pending. The tracking status depends on confirmation received from the merchant or affiliate network. EasyDekho has no control over tracking timelines.

Cashback confirmation may take several days or weeks depending on the merchant’s validation process. Only confirmed cashback is eligible for payout.

Cashback Cancellation

Cashback may be cancelled if an order is returned, cancelled, exchanged, partially refunded, or found to be invalid by the merchant. Orders placed using promo codes not listed on EasyDekho may also result in cashback rejection.

EasyDekho is not responsible for cashback cancellation decisions made by affiliate partners or merchants.

Cashback Amount & Payout

Cashback amounts are calculated based on the order value excluding taxes, shipping fees, wallet usage, gift cards, and other non-eligible components, as per merchant policies.

Cashback payout is subject to minimum withdrawal thresholds and available payment methods supported by EasyDekho. Payout timelines may vary.

User Responsibilities

Users must ensure they are logged into their EasyDekho account before clicking affiliate links. Users should not open multiple tabs, switch devices, or modify orders in ways that may affect cashback tracking.

Any attempt to misuse, manipulate, or fraudulently earn cashback may result in account suspension and forfeiture of cashback balance.

Third-Party Responsibility

EasyDekho acts only as a cashback facilitation platform and does not guarantee cashback approval, confirmation time, or payout amounts. All final cashback decisions are made by merchants and affiliate networks.

EasyDekho shall not be liable for any loss, delay, or dispute arising from cashback tracking, cancellation, or payout issues.

Changes to Cashback Policy

EasyDekho reserves the right to modify or update this Cashback Policy at any time without prior notice. Updated policies will be posted on this page.

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By using EasyDekho, you acknowledge that you have read, understood, and agreed to this Cashback Policy.

Legal Disclaimer

The information provided on EasyDekho (www.easydekho.com) is for general information and reference purposes only. EasyDekho is a product information, online communication, and cashback facilitation platform. We do not directly manufacture, sell, store, or ship any products unless explicitly stated.

All product details, images, prices, specifications, availability, and offers displayed on EasyDekho are provided by sellers, brands, manufacturers, or third-party affiliate partners. EasyDekho does not guarantee the accuracy, completeness, reliability, or timeliness of such information.

Third-Party Products and Services

EasyDekho may contain links to third-party websites, marketplaces, or services such as Amazon, Flipkart, Myntra, and other affiliate partners. These links are provided solely for user convenience and cashback facilitation.

EasyDekho has no control over third-party platforms and is not responsible for their content, policies, transactions, pricing, delivery, returns, warranties, or customer service. Any interaction or transaction with third-party websites is governed solely by their respective terms and policies.

Seller and Buyer Responsibility

EasyDekho provides a communication platform that allows verified sellers and buyers to connect and share product information. EasyDekho does not take part in negotiations, pricing decisions, product quality verification, or delivery commitments between users.

While EasyDekho may verify seller or buyer information for platform integrity, such verification does not constitute a legal guarantee of authenticity, quality, or performance. Users are advised to independently verify all details before proceeding with any transaction.

Cashback Disclaimer

Cashback offers displayed on EasyDekho are subject to confirmation by affiliate networks and partner merchants. EasyDekho does not guarantee cashback tracking, approval, confirmation timelines, or payout amounts.

Cashback may be cancelled, modified, or declined by merchants due to returns, order cancellations, invalid usage, or violation of merchant terms. EasyDekho shall not be held liable for cashback disputes or losses.

Limitation of Liability

EasyDekho shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of this website or app, including but not limited to loss of data, loss of profits, financial loss, product issues, service delays, or communication failures.

Users access and use EasyDekho at their own risk. EasyDekho makes no warranties or representations of any kind regarding uninterrupted availability or error-free operation of the platform.

Professional Advice Disclaimer

Any information related to pricing, product usage, reviews, ratings, or recommendations provided on EasyDekho should not be considered professional, financial, legal, or technical advice. Users should consult appropriate professionals before making decisions.

Policy Changes

EasyDekho reserves the right to modify, update, or remove any part of this Legal Disclaimer at any time without prior notice. Continued use of the platform constitutes acceptance of the updated disclaimer.

Governing Law

This Legal Disclaimer shall be governed and interpreted in accordance with the laws of India. Any disputes arising in relation to EasyDekho shall be subject to the exclusive jurisdiction of Indian courts.

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By accessing or using EasyDekho, you acknowledge that you have read, understood, and agreed to this Legal Disclaimer.