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EasyDekho
Four documents, one place — pick a tab to read Privacy, Seller & Buyer, Refund & Shipping, or our Legal Disclaimer.
At EasyDekho, your privacy matters. This policy explains how we collect, use, store, protect and share your information across our website, app and related services. By using EasyDekho, you agree to the terms below.
We may collect personal details such as your name, mobile number, email address, account and profile information, seller or buyer verification data, product listings, chat messages, order-related information, and transaction records.
We may also collect payment-related information through secure third-party payment gateways, as well as technical details such as IP address, browser type, device information, and usage data.
Your information is used to create and manage accounts, verify sellers and buyers, enable chat and messaging, facilitate order confirmation, tracking and payment services, and display accurate product information.
Your data is also used to improve platform security, prevent fraud, enhance user experience, and comply with legal or regulatory requirements.
EasyDekho operates as a product information and facilitation platform. All product details, prices, images, descriptions, and specifications displayed are provided directly by sellers.
EasyDekho does not guarantee the accuracy, quality, warranty, or authenticity of any product. Buyers are advised to verify all information directly with the seller before purchasing.
EasyDekho does not sell or rent your personal information. Information may be shared with verified buyers and sellers to complete transactions, with payment gateways to process payments, or when required by law or government authorities.
We may also share information to prevent fraud, misuse, or security threats, or to protect the rights and safety of EasyDekho and its users.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or alteration.
Despite our best efforts, no method of online transmission or storage is completely secure. Users are advised to use the platform responsibly.
Users are responsible for keeping login credentials confidential, not sharing passwords or OTPs, providing accurate information, and logging out after using public or shared devices.
EasyDekho services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from children.
EasyDekho may update this Privacy Policy from time to time. Any changes will be posted on this page and take effect immediately.
Email: support@easydekho.com · Website: www.easydekho.com
By using EasyDekho, you confirm that you have read, understood, and agreed to this Privacy Policy.
EasyDekho connects verified sellers and buyers for the purchase and sale of products. Our mission is a trusted, secure, and transparent environment where both parties can transact with confidence.
Sellers must provide accurate and complete information about their products, including images, descriptions, specifications, pricing, and availability. All sellers undergo verification by EasyDekho to ensure authenticity and reliability.
Sellers are responsible for fulfilling orders, addressing buyer queries, and meeting promised standards. EasyDekho provides tools for order confirmation, tracking, communication and reporting issues, but does not take responsibility for product quality, delivery, or warranty.
Sellers must comply with all applicable laws, regulations, and platform rules. False information, rating manipulation, or fraudulent activity may result in suspension, listing removal, or a permanent ban.
Buyers are expected to provide accurate information when creating an account and communicating with sellers. All transactions are initiated at the buyer's own discretion; EasyDekho encourages verifying product details and seller credibility before purchasing.
EasyDekho provides secure payment and tracking, but final responsibility for confirming order details, product condition and payment rests with the buyer.
Misuse of the platform — false information, attempted fraud, or bypassing EasyDekho's procedures — may lead to account suspension or termination.
EasyDekho provides tools for confirming orders, tracking shipments, and verifying transaction status. Both parties are required to use these features to maintain transparency. EasyDekho does not deliver products directly and is not responsible for delays, damages, or losses during shipping.
Buyers can provide honest reviews and ratings. Sellers are expected to maintain high standards for positive buyer experiences. All reviews must be genuine; EasyDekho reserves the right to remove reviews that violate platform rules or contain false information.
All users must maintain account security by not sharing login credentials, passwords, or OTPs, adhere to platform rules, avoid fraudulent activity, and report suspicious behavior immediately.
EasyDekho acts only as a platform connecting buyers and sellers. We do not take responsibility for product quality, delivery, pricing disputes, or financial losses from transactions between users. Transactions are at each user's own risk, and EasyDekho is not liable for any direct, indirect, or consequential damages.
EasyDekho reserves the right to modify or update this Seller & Buyer Policy at any time without prior notice. Continued use of the platform constitutes acceptance of the latest policy.
Email: support@easydekho.com · Website: www.easydekho.com
By using EasyDekho, you acknowledge that you have read, understood, and agreed to this Seller & Buyer Policy.
EasyDekho connects verified sellers and buyers, and provides a secure environment with order confirmation and tracking — but does not directly handle shipping or delivery. That responsibility lies with the verified seller.
Sellers are responsible for dispatching products within the estimated time frame in their listings. EasyDekho provides tracking and communication tools, but does not guarantee shipping times, courier quality, or delivery conditions. Buyers should verify delivery details and confirm the shipping address directly with the seller before ordering.
EasyDekho recommends preferring local or nearby transactions where address verification and delivery confirmation are easier and safer. Any damages, delays, or losses during shipping are the seller's sole responsibility.
Refunds are managed directly between buyer and seller. EasyDekho facilitates communication and provides tools for confirmation and dispute resolution, but does not process refunds itself. Buyers should contact the seller immediately if a product is not as described, damaged, or undelivered.
For disputes on product quality, delivery, or refunds, buyers and sellers are encouraged to communicate through EasyDekho's platform using verified contact information. EasyDekho may assist with records of communication but has no authority to enforce refunds or delivery obligations.
Buyers must verify product details, seller credibility, and shipping arrangements before purchasing. Sellers must ensure accurate descriptions, timely dispatch, and honest communication.
EasyDekho acts solely as a connecting platform and is not liable for delays, damages, lost products, incorrect deliveries, or refund disputes. All transactions are at the user's own risk.
EasyDekho reserves the right to modify this Refund & Shipping Policy at any time without prior notice. Continued use constitutes acceptance of the updated policy.
Email: support@easydekho.com · Website: www.easydekho.com
By using EasyDekho, you acknowledge that you have read, understood, and agreed to this Refund & Shipping Policy.
EasyDekho does not currently offer a cashback or affiliate rewards program. Any references to cashback elsewhere are historical and no longer apply.
Information on EasyDekho is for general reference only. We're a product information and communication platform — we don't manufacture, sell, store or ship products unless explicitly stated, and all product details are provided by sellers or brands.
EasyDekho may link to third-party websites and marketplaces such as Amazon, Flipkart, and Myntra, provided solely for convenience.
EasyDekho has no control over third-party platforms and is not responsible for their content, policies, transactions, pricing, delivery, returns, warranties, or customer service.
EasyDekho provides a communication platform connecting verified sellers and buyers, but does not take part in negotiations, pricing decisions, product quality verification, or delivery commitments.
Verification of seller or buyer information does not constitute a legal guarantee of authenticity, quality, or performance. Users should independently verify all details before transacting.
EasyDekho is not liable for direct, indirect, incidental, special, or consequential damages from using this website or app — including loss of data, profits, financial loss, product issues, service delays, or communication failures.
Users access and use EasyDekho at their own risk; we make no warranties regarding uninterrupted availability or error-free operation.
Information on pricing, product usage, reviews, ratings, or recommendations should not be considered professional, financial, legal, or technical advice. Consult appropriate professionals before making decisions.
EasyDekho reserves the right to modify, update, or remove any part of this Legal Disclaimer at any time without prior notice.
This Legal Disclaimer is governed and interpreted under the laws of India. Disputes are subject to the exclusive jurisdiction of Indian courts.
Email: support@easydekho.com · Website: www.easydekho.com
By accessing or using EasyDekho, you acknowledge that you have read, understood, and agreed to this Legal Disclaimer.
